Legal
itellier.com (“we”, “us”, or “our”) is committed to protecting your personal data and respecting your privacy. This Privacy Policy explains what information we collect, how we use it, and your rights in relation to it when you visit our website or engage our services.
Contact form data. When you submit our contact form, we collect your name, email address, and any message content you provide. This information is used solely to respond to your enquiry.
Usage data. We collect anonymised data about how visitors interact with our website (pages visited, time on page, device type, approximate location by country) to help us understand and improve the experience.
Communications. If you correspond with us by email, we may retain those communications to handle your enquiry and keep records of our interaction.
Our website uses PostHog for product analytics. PostHog collects anonymised event data (page views, interactions) using a first-party cookie. We have configured PostHog to respect privacy-by-default settings, including IP anonymisation. PostHog does not sell your data to third parties. For more information, see the PostHog Privacy Policy.
Contact form submissions are processed and delivered via Resend, a transactional email service. Your name, email address, and message content are transmitted to Resend solely for the purpose of delivering your message to us. For more information, see the Resend Privacy Policy.
We use a small number of functional and analytics cookies. Functional cookies are strictly necessary for the operation of the website. Analytics cookies (set by PostHog) help us understand how visitors use the site and may be disabled by adjusting your browser settings or using a browser extension that blocks tracking scripts.
We do not use advertising cookies or share data with ad networks.
We process your personal data on the basis of legitimate interests (improving our services, responding to enquiries) and, where applicable, your consent. You may withdraw consent at any time by contacting us.
Contact form submissions and correspondence are retained for up to 2 years, after which they are deleted unless required for ongoing business purposes. Anonymised analytics data may be retained indefinitely as it cannot be used to identify you.
We do not sell, rent, or share your personal data with third parties for marketing purposes. Data is shared only with the service providers listed in this policy (PostHog, Resend) and only to the extent necessary to provide our services.
Depending on your jurisdiction, you may have the right to access, correct, delete, or restrict the processing of your personal data, and to object to its processing or request portability. To exercise any of these rights, contact us at hello@itellier.com.
We take reasonable technical and organisational measures to protect your personal data against unauthorised access, loss, or misuse. However, no method of transmission over the internet is completely secure and we cannot guarantee absolute security.
We may update this Privacy Policy from time to time. The “Last updated” date at the top of this page indicates when the policy was last revised. Continued use of our website after any changes constitutes acceptance of the updated policy.
For privacy-related enquiries, please contact us at hello@itellier.com.