Legal
By engaging itellier.com (“we”, “us”, or “our”) for design, strategy, or related creative services, you (“Client”) agree to be bound by these Terms & Conditions. Please read them carefully before proceeding. If you do not agree, do not engage our services.
The specific deliverables, timelines, and fees for each engagement are defined in a separate Statement of Work (SOW) or project proposal agreed upon by both parties. itellier.com reserves the right to refuse any project at its sole discretion.
Any work outside the agreed SOW will be treated as a change request and may incur additional fees and revised timelines.
Fees are invoiced as outlined in the SOW. Unless otherwise agreed, a deposit of 50% of the total project fee is due before work commences, with the remaining balance due upon delivery of final files.
Invoices are payable within 14 days of issue. Late payments accrue interest at 1.5% per month on the outstanding balance. itellier.com reserves the right to suspend work on active projects until overdue invoices are settled.
All creative work produced by itellier.com remains our property until full payment is received. Upon receipt of full payment, and unless otherwise specified in the SOW, the Client is granted a non-exclusive, worldwide licence to use the final delivered work for the purposes described in the SOW.
itellier.com retains the right to display all work in our portfolio and for promotional purposes unless the Client requests otherwise in writing prior to project commencement.
Preliminary concepts, drafts, and rejected designs remain the sole property of itellier.com and may not be used by the Client without additional agreement and payment.
The Client is responsible for providing accurate and timely feedback, content, and any materials necessary for the completion of the project. Delays caused by the Client may affect delivery timelines and pricing.
The Client warrants that any materials supplied to itellier.com (text, images, logos, data) do not infringe any third-party intellectual property rights. The Client indemnifies itellier.com against any claim arising from such materials.
Both parties agree to keep confidential any proprietary information shared during the engagement and not to disclose it to any third party without prior written consent, except as required by law.
Each project phase includes a set number of revision rounds as defined in the SOW. Additional revision rounds beyond this allowance will be billed at our standard hourly rate. Written approval at each milestone constitutes acceptance of that phase and signals readiness to proceed to the next.
Either party may terminate the engagement with 14 days' written notice. In the event of termination, the Client is liable for all work completed up to the date of termination. Any deposit paid is non-refundable unless itellier.com is unable to deliver the agreed work.
itellier.com's total liability under any engagement shall not exceed the total fees paid by the Client for that specific project. We are not liable for any indirect, incidental, or consequential damages arising from the use or inability to use the deliverables.
These Terms & Conditions are governed by and construed in accordance with the laws of the jurisdiction in which itellier.com is registered. Any disputes shall first be attempted to be resolved through good-faith negotiation before resorting to formal legal proceedings.
itellier.com reserves the right to update these Terms & Conditions at any time. Continued engagement with our services following any update constitutes acceptance of the revised terms.
Questions regarding these terms may be directed to hello@itellier.com.